Setting up your Dial Up Account

Note: These instructions are intended as a guide only. The actual procedure and the options you are presented with will vary depending not only on your operating system, Windows98 / Me / XP, Mac etc, but also on which version of the system you have installed on your computer.
This example is based on Windows Me 4.90.3000

If you would like a text only copy of the dial-up configuration for reference or so you can set up your computer off-line later on, please send a blank e-mail to dialup.setup@jensys.net

Existing clients please note:

The old 0845 0502502 number is being phased out and should not be used. If you are using this number please change it to 0845 0590014

Click on 'My Computer' > 'Control Panel' > 'Dial Up Networking' > 'Make New Connection'

Type in a name for the connection e.g. "jensysNET"

Select your modem from the drop down list. If you're not sure which modem you have, select "Standard Modem".

Click on the "Next" button.

In "Area code" enter: 0845

In "Telephone Number" enter: 0590014

In "Country Code" select United Kingdom [44]

Click on the "Next" button.

Click on the "Finish" button.

The New Connection wizard should disappear leaving the "Dial Up Networking" window visible with a new icon showing the name you called your connection.

Move your mouse pointer over your new connection and click on the right-hand mouse button.

Scroll down the the menu that appears and select "Properties"

In the properties box click on the 'Server Types' tab and select 'PPP: Internet, Windows 2000/NT Windows Me' for the type of Dial Up server.

Next, un-tick all the options except 'Enable software compression' and 'TCP/IP'

You un-tick them by clicking on the box next to the option name.

Next, click on the button marked 'TCP/IP Settings...'

Select the 'Server assigned IP address' and 'Server assigned name server addresses' options by clicking on the white spot next to the option name.

Finally, tick the 'Use IP header compression' and 'Use default gateway on remote network' options.

Click on the 'OK' button to accept the settings and return to the properties box.

Click 'OK' to accept those settings as well and that's it.

Well, almost. You just need to make this dial up connection the default one.

To change the default Dial Up connection go to 'My Computer' then 'Control Panel' and click on the 'Internet' icon to bring up the Internet properties box.

(Depending on which browser you are using you can also get to this box via the browser options set-up menu.)

Click on the 'Connection' tab

Make sure the 'Connect to the internet using a modem' option is selected and click on the 'Settings' button adjacent to it to bring up the Dial-Up settings option box.

Select the dial up account you have just created from the drop down menu and then 'OK' to accept the setting.

When you try to connect to the internet you will be asked for a username and password.

We would have asked you what you wanted these to be before we set up the account for you however as added security, the dial-up username needs to be suffixed with "@jensys.net".

e.g.

If your username is 'joebloggs" you will need to enter "joebloggs@jensys.net" in the dial-up connection username box.

Please note:

your-username@jensys.net is NOT an e-mail address, it is purely for dial-up purposes. Any mail sent to that address will not be delivered.

jensys

P.O. Box 5585, Derby, UK. DE24 9ZL